Contact

Questions

  • For customer service inquiries after you have placed an order, please email [email protected] and include your order number.
  • You can find answers to questions about shipping and timing here. (Note: If you did not receive an email confirmation for your order, check your spam folder.)
  • For wholesale customers or institutions wanting to purchase bulk immunoassay test strips, please reach out to grassrootsharmreduction.org.
  • For non-customer, general inquiries, please email [email protected].
  • For permission to use content, contact: [email protected].
  • To request our services at an event, please visit rebelharmreduction.org.
  • For media inquiries, please email [email protected].
  • Contact [email protected] for any liquid, plant-based, edible, or inorganic samples. Due to the nature of these samples, they may require mass spectroscopy for verification and will only be accepted on a case-by-case basis.

(We do not answer or return texts on weekends.)

* We do not accept dropbox or mail in samples for testing that do not come with the sample collection kits that have a Sample ID associated with them. If you wish to submit a sample for testing, please follow the instructions here. If you are outside of the US, you may send your sample to Kykeon Analytics or Energy Control or cover the cost of sending samples in, as we cannot cover international pre-paid postage shipping costs.